Búsqueda de agente de centro de atención al cliente en Portugal

Are you a tech enthusiastic and would like to work with a global leader printer provider?

Are you Finnish native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon?

So we have the perfect opportunity for you!

Our client is a renowned printer company, a global leader in providing innovative imaging solutions and technologies that help customers worldwide.

As a customer service specialist in this project, your daily responsibilities will include:

Being part of a team specialized in troubleshooting and solving customer queries through phone and email

Solve with precision and efficiency emerging issues that customers may face

Find solutions and optimize the customer´s technical knowledge

Meet and exceed our service quality goals, compliance regulations and productivity targets

Create amazing experience that people value and we are proud of

Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Native or proficient level of Finnish (C2)

Advanced level of English (at least C1) both verbal and written

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

High-speed internet access and appropriate conditions for remote work

Must hold EU citizenship or valid work permit for Portugal

Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance (after six months of employment)

Growth opportunities through various development programs

Fun and engaging company-wide initiatives, including our EverBetter wellness program

Job stability

Life-long skills and experience

Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Required language: Finnish