Ofertas de trabajo en Irlanda

A competition is being held to fill Temporary Clerical Officer posts in the Department of Social Protection in Sligo that may arise in the following locations:

Sligo

Following completion of the competition a panel will be established, which will last for a 1 year period from when the panel is set up.

While temporary vacancies may arise at various times and for various reasons, many of the vacancies occur during the summer period. The duration and period of temporary contracts offered will vary from post to post. These are full time posts for the duration of the temporary contract.

There is a possibility of being offered more than one Temporary Clerical Officer (TCO) contract with DSP in Sligo over the period 2024 to 2026 if performance and attendance are satisfactory at the end of an initial TCO contract.

The Department is committed to a policy of equal opportunity.  This panel will also be used to fill Irish Language Temporary Clerical Officer posts.

Temporary Clerical Officer Role

The work of a Temporary CO in the Department can be very diverse.  The responsibilities can include:

• General clerical and administration duties e.g., filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties etc. under the supervision of a designated manager.

• Supporting line-managers and colleagues.

• Working as part of a team in delivering services.

• Communicating and dealing with the public/customers e.g., responding to queries and providing information face-to-face, by telephone or via email.

• Providing the highest quality standards in customer service.

• Using Information Technology on a daily basis, e.g., Department systems, word processing, spreadsheets, databases, email, and internet.

• Maintaining high quality records in a thorough and organised manner.

• Checking all work thoroughly to ensure it is completed to a high standard.

• Approaching work in a careful and methodical manner, displaying accuracy at all times, even when conducting routine/repetitive work.

• Processing of social welfare claims.

• Any other duties deemed appropriate.

Entry Requirements & Eligibility

To be eligible to apply, applicants must have:

a) Previous relevant work experience, preferably in a customer service office environment.

b) Appropriate level and knowledge of relevant ICT Skills, e.g., Proficiency in Word, Excel, email.

c) Relevant knowledge and skills to undertake the duties of the position, including the ability to:

• Take direction/follow instructions

• Organise and prioritise work effectively

d) Be at least 16 years of age before the closing date of the competition.

e) Fulfil Health & Character, Garda Vetting & Security Clearance and Reference check requirements.

Further information regarding the post and candidate requirements is set out in the Candidate Information Booklet. To download the Candidate Information Booklet and apply, please visit https://dspcareers.thehirelab.com/LiveJobs/ViewJob/CVTXHYC9QRD